(5.0 / 5)1944+ Ratings
Kootenay Botanicals Reviews
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Feb 9, 2023
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Kootenay Botanicals Customer’s Q&A
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Kootenay Botanicals FAQs
What is Kootenay Botanicals' order minimum?
Kootenay Botanicals has an order minimum of $25.
Does Kootenay Botanicals offer free shipping?
Yes, free shipping is offered on all orders equal to or above $200. For orders under $200, a flat rate shipping fee of $10 will be added to the order subtotal at checkout.
When will my order be shipped?
Your order will be shipped within 1-2 business days of being processed from one of Kootenay Botanicals' nationwide warehouses.
Is same-day delivery available?
Same-day delivery is currently available in the Greater Vancouver Area and Greater Hamilton & Halton Region.
How will my order be packaged?
Orders will be discreetly packaged and vacuum-sealed for freshness and privacy by Kootenay Botanicals' production team.
What payment methods does Kootenay Botanicals accept?
Kootenay Botanicals accepts Interac Email Money Request and Interac E-transfer.
What if I want a refund?
If you are experiencing issues with a product received, you can reach out to a live agent through live chat or call +1 833-596-1040 for a resolution.